Welcome to the support section of LightScribeSoftware.org
Are you new to LightScribe?
If so and you need to know exactly what you need to start to create your own LightScribe labels, take a look at How to Burn a LightScribe a Label, but if you have problems, check out the sections below:
In my experience (now 12 years +) of working with LightScribe I have come to realize that the issues with LightScribe come in 3 flavours… 🙂
Click the links below to to to the relevant section if you suspect you know in which area the problem lies. Otherwise work through each section in turn, starting with the section on LightScribe Software.
LightScribe Video Tutorials
I have put together videos on the following:
1: What you need for LightScribe
2: Installation and set-up of the free LightScribe software.
3: Special Install methods for Windows 8.1 and 10
4: How to get the most from your LightScribe Labeling.
Look over my shoulder as I go through all the above… If you are like me, I find it easier to watch what to do than read long pages of text 🙂
To access the Video Tutorial Page Click Here
If none of this helps you shoot me over an email and I will do my best to point you in the right direction…
I can’t say I will be as fast as that always, but if I’m on my PC, and probably burning yet more LightScribe discs 🙂 I will get back to you, as I did with Patti, straight away…
Problems with the LightScribe DVD drive itself.
Problems with LightScribe software, either the System Software and configuration problems or installation and use of Labeling Software.
LightScribe is prone to configuration issues.
Problems with the LightScribe media (the discs themselves).
If these sections of the site don’t answer your questions please feel free to contact me.
All my best…